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How can we help you?

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I received a suspicious message

SMS messages are being used as a way of tricking people into giving up their OLX accounts, passwords and

user names.

To verify an SMS is from us it will ALWAYS have OLX as the sender of the message not a personal number. 

See below sample SMS from OLX 

all_sms.PNG

Example of mail or SMS that should inform us about:

"Good Morning. I'm from England ..... I want to know if there is still the subject of a sale? And what is the current status, how much you want to sell it as the final asking price. I would like to make the following payments "PayPal transfer". Can you send the item to the sea by courier service? We look forward to you Mrs Smith Katerine"

Or 

Hello, The car is not within Accra it is in Tema metropolitan, send some cash for fuel. 

sms_4.PNG

If you receive a call or an SMS from some one purporting to be working for OLX and they request for your account pin-code Contact us immediately. DO NOT SHARE YOUR PIN-CODE with anyone even an OLX agent.